"Dawn has always been very supportive of me. Her support was instrumental in having a smooth transition in our office when I join Dr. Clark Jones' practice. I have always been greatly impressed by her skills and knowledge. I appreciate her personal attention to getting the job done right. I have found her to be straightforward, frank, specific and practical. She has great tips for creative and effective communication."

Dr. Maryam Saiar
Phoenix, Arizona

     "Dawn DeFord has held every position in an Orthodontic practice except the Doctor and with her “hands-on” knowledge and experience; she really has a handle on the business and the heart of an Orthodontic practice.

     She has worked for me 2 different times over many years and I can easily recommend her as a consultant that would benefit any office. No matter what stage your practice is in, she will “customize” a plan and assist you and your staff to implement that plan and observe the results."

Dr. Clark L. Jones
Phoenix, Arizona

     "While working in Dr. Jones office Ms. DeFord provided me with a wealth of knowledge in current procedures in orthodontic management. She was the one to introduce these concepts to team members and have them accept and integrate those ideas with enthusiasm. This kept the team up to date in our ever changing specialty."

Dr. John Cavanaugh
Phoenix, Arizona

     "Dawn DeFord has extensive knowledge of all aspects of Orthodontics and has provided great insight to the practices she has been involved in. Her ability to communicate with people and to provide advice and training in all areas of practice management and orthodontic skills is unsurpassed. Ms. DeFord has been very effective in bringing out the best people have to offer. Her organizational skills are superior and have been utilized by many people who have benefited from her expertise in this area. She is innovative and able to tailor programs to fit the personality of any practice. Ms. DeFord has been a force for progress in each practice where she has been employed. Her years of working in the orthodontic field in every position in an office allows her great insight into how an office functions and exactly what can improve the way the office flows . She has put years of study into forming her programs so that she can be a truly effective consultant. I know that her advice and direction would be invaluable to any practice that retains her services."

Vicki Williams
Orthodontic Clinical Trainer
Glendale, Arizona